Customer Testimonials

On July 4, 2012, the power went out at my home with the temperature being 105

On July 4, 2012, the power went out at my home with the temperature being 105. I do not want to think about what would have happened to my family, with the temperature being so hot, if it would not have been for my Generac whole house generator. My youngest son has asthma and with the heat, it makes it extremely difficult for him to breath, but we did not have to worry about him, because the house stayed nice and cool, it was off for over 3 hours during the heat of the day. I looked to see how much propane it had used and the needle had never moved. This is so wonderful! I am so thankful for the generator and Usher-Alford Electric, Inc. I have never had a problem with the unit and have had it for over 2 years. I don’t have to remember to get it serviced, they show up and service it for me when it is time. Thanks Dale, for taking care of my family.

-Wendy and family / Wingo, KY

They are accommodating and prompt whenever we call.

In September 2008, the destructive windstorm resulting from Hurricane Ike struck our region, and we were without power for two days. At that time, we did not have a whole house generator system. Even though it was difficult, we did manage. Winter Storm 2009 struck with a vengeance, and we were again without power, but this time for 11 days! That was enough for us to make the decision to purchase the whole house generator system. We researched various manufacturers’ systems and installers and are very pleased to say we chose a Generac 20K whole house generator system installed by Usher-Alford in Mayfield, Kentucky. Dale Usher and his Team provide 24/7 service and are experts when it comes to installing and servicing the equipment. They are accommodating and prompt whenever we call. Because of my husband’s medical needs, like charging a power wheelchair, having the Generac system functioning at all times gives us the peace of mind we need. Without a doubt, this investment has been well worth it! Anyone can sell a home generator system . . . not everyone will service a system like the great team at Usher-Alford! Gary and Debbie Benton, Kentucky

-Gary and Debbie / Benton, Kentucky